Shipping policy
Last updated: May 31, 2025
This Shipping Policy describes how EGO WOLF ("we", "us", or "our") handles shipping and delivery of products purchased through egowolf.ca (the “Site”). By placing an order through our Site, you agree to the terms outlined below.
Shipping Methods & Delivery Estimates
We offer the following shipping options at checkout:
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Expedited Shipping: Estimated delivery within 3–9 business days
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Express Shipping: Estimated delivery within 1–2 business days
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Locations
We currently ship to locations across North America. If you are located outside of this region and would like to inquire about international shipping, please contact us at info@egowolf.ca.
Delays and Exceptions
While we strive to meet all delivery timelines, please note that delivery estimates are not guaranteed. Delays may occur due to unforeseen circumstances including carrier delays, weather conditions, or peak seasons.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us as soon as possible at info@egowolf.ca with your order number and details. We will work with the carrier to resolve the issue promptly.
Contact
If you have any questions about this Shipping Policy or your order, you can contact us at:
Email: info@egowolf.ca